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Cost of Living Crisis

Cost of living crisis - sources of help and advice

The Cost of Living Crisis is far from over. On this page, we have pulled together some resources and links that may help you if you are struggling at the moment.

Energy Supply

  • Check if you’re responsible for paying an energy bill
  • Find out who your gas or electricity supplier is
  • If you’re worried about your energy tariff
  • Switch energy supplier

Energy Bills

  • If you think your energy bill is too high
  • If your energy supplier has increased your direct debits
  • What to do if you’re struggling to pay your energy bills
  • You can’t afford to top up your prepayment meter
  • Stop your energy supplier moving you to prepayment
  • If you’ve been told your energy supply will be disconnected

Meters and Meter readings

  • Problems getting to or topping up your prepayment meter
  • How to read your gas or electricity meter
  • Check your smart meter’s working in smart mode
 

Heating system

  • Centre for sustainable energy
  • Simple Energy Advice

Energy Efficiency

  • Find an energy certificate
  • Make sure your home is energy efficient
  • Simple Energy Advice

Additional Support

  • Check your State Pension age
  • Who’s my network operator
  • Getting support from your energy supplier
  • Grants and benefits to help you pay your energy bills
  • Check if you can increase your income
Citizens Advice North Somerset

Copyright © 2022-2026 Citizens Advice North Somerset. All rights reserved. Citizens Advice North Somerset is the operating name of North Somerset Citizens Advice Bureau. Registered charity number 1052967. Registered number 2906303 England. Authorised and regulated by the Financial Conduct Authority FRN: 617686. Authorised and regulated by the Immigration Advice Authority: Registration Number N201400336. Registered office: Unit 27, The Sovereign Shopping Centre, High Street, BS23 1HL