The WHAM project is an innovative new model for supporting North Somerset’s most vulnerable residents – giving advice on energy, money, benefits and carrying out home repairs. The WHAM partnership is delivered by the Centre for Sustainable Energy in partnership with Talking Money, WE Care Home Improvements, Bristol Energy Network, Citizens Advice North Somerset and […]

Settled Status

Settled Status – a partnership with North Somerset Council to provide advice and support for EEA Nationals applying for Settled Status.


Do you get Council Tax Support, but are struggling to pay your council tax bill?  Talk to the #FIRST STEPS team. We can: assist with bailiff issues set up affordable payment arrangements with budgeting for ongoing council tax bills signpost for help with other debt matters

Social Prescribing

A partnership between Citizens Advice North Somerset and Alliance Homes provides the social prescribing service for Pier Health Group in Weston-super-Mare.